General Questions

Q: What services does Nation Haul Brokers offer?

A: We offer a range of freight brokerage services including Full Truckload (FTL), Less Than Truckload (LTL),  Specialized Freight (Car Hauling, Military Freight), Expedited Shipping, and Intermodal Solutions.

Q: Does Nation Haul Brokers operate nationwide?

A: Yes, we have a vast network of carriers that covers all 50 states in the USA.

Q: How long has Nation Haul Brokers been in business?

A: Nation Haul Brokers was founded in 2010 and has been a leader in the freight brokerage industry for over a decade.

Shipping Process

Q: How do I get a quote for my shipment?

A: You can get a quote by calling our team at (800) 528-8489 or by emailing your shipment details to info@nationhaulbrokers.com.

Q: What information do I need to provide for a quote?

A: Please provide the pickup and delivery locations, type and weight of cargo, any special handling requirements, and preferred delivery date.

Q: How do you ensure the safety of my cargo?

A: We work only with vetted, insured carriers and use advanced tracking technology to monitor shipments throughout the journey.

Services

Q: What’s the difference between FTL and LTL shipping?

A: FTL (Full Truckload) is when your shipment occupies an entire truck. LTL (Less Than Truckload) is for smaller shipments that share truck space with other shipments.

Q: Can you handle oversized or specialized loads?

A: Yes, we have extensive experience in managing specialized freight, including oversized loads, hazardous materials, and temperature-sensitive goods.

Q: What is expedited shipping and when should I use it?

A: Expedited shipping is a faster shipping option for time-sensitive deliveries. Use it when you need your cargo to arrive as quickly as possible.

Technology

Q: Do you offer real-time tracking?

A: Yes, we provide real-time tracking for all shipments through our advanced tracking system.

Q: How can I access tracking information for my shipment?

A: Once your shipment is in transit, you’ll receive a tracking number and instructions on how to access our online tracking portal.

Pricing and Payment

Q: How is pricing determined for my shipment?

A: Pricing depends on factors such as distance, cargo type and weight, service type (FTL, LTL, etc.), and current market rates. We always strive to offer competitive pricing.

Q: What payment methods do you accept?

A: We accept major credit cards, ACH transfers, and net terms for qualified businesses.

Customer Support

Q: Is customer support available 24/7?

A: Yes, our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns.

Q: How can I contact customer support?

A: You can reach our support team by phone at (800) 528-8489 or by email at support@nationhaulbrokers.com.

If you have any questions that aren’t answered here, please don’t hesitate to contact us. We’re always here to help!